TERMS AND CONDITIONS AGREEMENT
This proprietary agreement (hereinafter “Agreement”) is a legal binding contract between the Institute of Global Leadership (hereinafter “IGL”) and the undersigned individual (hereinafter “you”). Please read this agreement in full.
Please contact us to discuss any questions you may have.
1. OUTLINE OF AGREEMENT
- 1.1. IGL agrees to provide an experiential learning and coaching program (IGL Training).
1.2. In this agreement, any reference to IGL includes all instructors, trainers, coaches, mentors, and volunteers, all of whom are employed by or act on behalf of IGL.
1.3. IGL reserves the right to make any change, alteration or amendment on the schedule, structure, content and delivery of the products and services. The changes are communicated with affected parties in writing.
2. DEFINITION OF THE SERVICES
2.1. The Institute of Global Leadership (IGL) programme is an experiential, interactive, and action-oriented educational programme designed to enhance personal effectiveness. The programme addresses all dimensions of human nature: intellectual, emotional, physical, and spiritual. To get the full benefit of the programme, you must be engaged and committed, willing to fully participate in all activities and exercises.
3. LIMITATIONS OF SERVICES AND LIMITED LIABILITY
3.1. Part of your pre-training registration is to review and sign this Agreement.
3.2. By signing this Agreement, you will be agreeing to:
3.2.1. Assume full responsibility for your participation in the training.
3.2.2. Not sue IGL.
3.2.3. To settle by arbitration any disputes that may arise.
3.2.4. Follow any changes to this agreement on this web site.
3.2.5. Fully participate in all training sessions, exercises and processes.
3.3. IGL trainers and staff reserve the right throughout the entire training to exclude people from the training for any reason.
3.4. Childhood Trauma
3.4.1. For the vast majority of participants, the IGL leadership training increases personal effectiveness and overall satisfaction in life. However, the programme is not intended to be, or substitute for, any kind of therapy or counselling environment. Psychological disorders are not addressed in the Institute of Global Leadership training. The IGL staff are not trained mental health professionals nor are they trained to treat psychological problems or provide treatment to an emotionally or psychologically distressed person. People who mistake the IGL programme for an alternative to therapy may experience adverse consequences. If you have, or believe you may have, a problem requiring psychological treatment, we urge you to consult with a qualified professional.
3.4.2. The IGL training focuses primarily on your adult life and is not designed to directly help you sort out or resolve early childhood trauma. If you were traumatized in childhood by physical or sexual abuse or other forms of extreme emotional violence, consult with a qualified professional before continuing with the training.
3.4.3. It is possible for people with painful childhood experiences to successfully complete the training programme. Some portions of the training could, however, inadvertently revive painful memories. We request that you carefully consider all aspects of such childhood experiences before making the decision to participate in this training programme.
3.5. IGL does not guarantee any results or make any health claims.
3.6. Although the programmes have great benefits, results are dependent on a number of factors including, but not limited to, your commitment to the training, full participation, and existing health conditions.
3.7. Any testimonials and examples do not guarantee that you will achieve the same or similar results.
3.8. IGL does not provide medical, legal, investment, health, or business advice. All opinions are provided for your consideration and should not be solely relied upon. It is your responsibility to obtain professional advice if so required.
4. RELEASE FROM LIABILITIE
4.1. Voluntary Participation.
4.1.1. You intend to participate in an experiential learning and coaching programme offered by IGL (IGL Leadership training). IGL agrees to permit you to participate in the IGL Leadership Training Programme on the condition that you enter into this Agreement with IGL.
4.1.2. You acknowledge that you have been informed by IGL to your full satisfaction concerning the activities and training involved in the IGL Training, that your participation is willing and voluntary, and that you have made all necessary inquiries to make the representations below.
4.1.3. You acknowledge and agree that IGL may terminate your involvement in the IGL Training at any time at IGL’s sole discretion.
4.2. Possible Physical Contact.
4.2.1. The IGL Training may involve activities and training that could cause physical contact between you, IGL personnel or affiliated coaches, and/or other participants.
4.3. Possible Emotional Experiences.
4.3.1. The IGL Training will involve activities and training that may cause you to experience emotions including but not limited to stress, anxiety, sorrow, physical discomfort, and exhaustion.
4.4. No Doubts Concerning Your Health.
4.4.1. You represent that you have no doubts or concerns of any kind or nature concerning your physical, mental, or emotional health and stability, or your ability to participate in activities or training that involve physical contact and/or emotional experiences.
4.4.2. You acknowledge and agree that IGL has advised you and given you the opportunity to consult with medical professionals or other persons of your choice, including but not limited to doctors, therapists, and other persons who may have knowledge of the IGL Training and your health and potential limitations.
4.4.3. You acknowledge and agree that You represent that you have made all consultations necessary or voluntarily chosen not to. You further represent that no professional or other person with whom you consulted advised you not to participate in all or some of the IGL Training or in certain physical or emotional activities or training.
4.5. IGL Does Not Provide Licensed Professionals.
4.5.1. You acknowledge and agree that the IGL Training does not require the trainers, coaches, or other personnel be physicians, psychologists, or other licensed professionals and that the IGL Training is not designed or intended to provide medical, psychological, therapeutic, or other activities typically provided by a licensed professional.
4.5.2. You acknowledge and agree that the IGL Training does not provide medical, psychological, therapeutic, or other services typically provided by a licensed healthcare professional.
4.5.3. You acknowledge and agree that IGL does not provide any medical, psychological, or therapeutic advice and does not provide activities or training that are intended to substitute, replace, or supplement any medical, psychological, or therapeutic process.
4.6. Activities and Training are at IGL’s Sole Discretion
4.6.1. You acknowledge and agree that IGL does not make any representations as to the exact activities or training that will be provided during the IGL Training.
4.6.2. You acknowledge and agree that IGL is responsible only for presenting activities and training during the IGL Leadership training Programme that IGL personnel, including trainers and coaches, deem appropriate in its sole discretion.
4.6.3. You acknowledge and agree that IGL does not undertake a duty to administer any activities or training using the standard of care required of licensed professionals.
4.6.4. You acknowledge and agree that IGL does not provide and is not responsible for providing any medical, psychological, therapeutic, or other professional supervision to participants or any professional training to the personnel and coaches supporting the IGL Training.
4.7. Participation is always your choice.
4.7.1. You acknowledge and agree that you are free at any time to stop your participation in the IGL Training for any reason or no reason.
4.7.2. You acknowledge and agree that you are responsible for informing IGL or one of the trainers or coaches immediately if you wish to stop your participation or if you experience any physical, psychological, or emotional discomfort that causes you unwanted pain, stress, anxiety, or any other undesired experience. You also acknowledge and agree that you are responsible for seeking out and paying for any medical, psychological, emotional, or other assistance you feel is necessary or appropriate following your participation in the IGL Training.
4.8. Assumption of Risk.
4.8.1. You acknowledge and agree that your participation in the IGL Training may contain some personal risk, including but not limited to physical, psychological, or emotional injury. You further acknowledge and agree that you have been informed of such potential risks and injuries, you have been advised to consult with professionals of your choosing concerning your fitness for participating in the training activities, you have read and understood the accompanying IGL Confidential Health Questionnaire, and you are voluntarily and freely assuming any and all risks that may be involved with the IGL Training.
4.9. IGL Disclaims All Warranties and Results.
4.9.1. IGL disclaims any and all express and implied warranties to the fullest extent permissible by law, including the warranty of merchantability and the warranty of fitness for a particular purpose. You acknowledge and agree that IGL does not represent or guarantee in any way that your participation in the IGL Training will improve your physical, psychological, or emotional well-being or will improve your short-term or long-term goals or business prospects.
4.10. Medical Release and Indemnification.
4.10.1. You hereby attest that you are in good health and that your physical, mental, and emotional condition has been verified by a licensed professional. You fully understand the risks inherent in the IGL Training and accept for yourself, your heirs, and your personal representatives full responsibility for personal bodily injury, death, emotional or psychological injury, or property losses that may occur as a result of your participation in the IGL Training. You hereby indemnify and save and hold harmless IGL, its officers, directors, employees, affiliates, agents, representatives, and assigns from any losses, liabilities, damages, costs, and fees that may incur as a result of your participating in the IGL Training.
4.10.2. You assume the risk of all losses, liabilities, damages, costs, and fees you incur as a result of your participation in the IGL Training. You acknowledge that you are responsible for using reasonable caution and care at all times and that IGL will not be held responsible for any injuries sustained during or in connection with the IGL Training. You agree that you are responsible for maintaining your own medical and related insurance policies and that IGL is not responsible for obtaining insurance on your behalf to cover your participation in the IGL Training.
4.10.3. You acknowledge that you have read and voluntarily signed this Agreement.
4.11. Confidential and Proprietary Information.
4.11.1. You agree that IGL’s methods, processes, and strategies taught in the IGL Training are the sole and exclusive property of IGL and constitute confidential and proprietary information that is protected by law, including but not limited to copyright, trademark, and trade secret law. IGL’s protected information includes all materials associated with the IGL Training, all training strategies we teach, and all associated advice. You agree to maintain the confidential nature of the IGL Training and its related materials, strategies, and advice, and you agree not to duplicate, disseminate, distribute, or otherwise disclose any part for any reason to third parties unless such disclosure (i) is part of the IGL Training, (ii) is required by valid legal process (whereby you agree to provide prompt written notice of such legal process to IGL so appropriate legal action can be taken to protect IGL’s interests), or (iii) concerns matters or materials that have lawfully become part of the public domain.
4.12. This Agreement Supplements the IGL Training Enrolment Agreement.
4.12.1. You acknowledge that you previously entered into the IGL Training Enrolment Agreement with IGL and that your participation in the IGL Training and this Agreement is supplemental to and does not modify or replace the IGL Leadership Enrolment Agreement. You further agree that any and all claims that could possibly relate to or arise from this Agreement or your participation in the IGL Training is subject to the arbitration provision contained in the IGL Leadership Enrolment Agreement.
5.1. You have chosen to participate as a student in IGL Training. In exchange for this service, you agree to pay the price stated at the time of booking.
5.2. Upon signing this agreement, you agree to pay the full amount / a non-refundable and non-transferable deposit or the first instalment of an instalment plan.
5.3. The total amount is due no later than 14 days before the start of the training. If the training is scheduled to begin sooner than 14 days, the training fee must be paid in full prior to the start of the training. Failure to make payment will result in the cancellation of your place in the training and the deposit will not be refunded.
5.4 You acknowledge that IGL does not guarantee any refund after the training starts.
5.5. Occasionally IGL will offer discounts on the IGL training. If you make a purchase and IGL offers a discount on the training AFTER YOUR PURCHASE, you are not granted a refund of the difference.
6. CANCELLATION AND TRANSFERS
6.1. You are permitted to cancel your place in the training by way of written notice to Cancellations@instituteofgloballeadership.com within 14 days of purchase.
6.2. If the cancellation is made within 14 days of booking, you will receive a refund on the training fee balance paid minus the non-refundable deposit, the administration fee of £97 and any other fees charged by payment process providers to IGL.
6.3. Any balance due from the training fee must be fully paid 14 days before the course begins. At that point, the entire amount is non-refundable.
6.4 Payment for any IGL training is non-refundable/non-transferable. All monies held must be utilized within 12 months from the date of the initial payment or it is forfeited. If you choose to attend a date other than the training you are registered for and have not notified IGL Office in writing prior to 30 calendar days before the start of the seminar, you are subject to an administrative fee of £997.
6.5. All transfer requests made in writing to IGL Office prior to 30 calendar days before the start of the programme are subject to a £97 administrative fee.
6.6. IGL will occasionally offer discounts on IGL training. These discounts are applicable to the specific date you have registered for and are not transferable to other dates.
6.7. If you have benefited from a discount when you registered, and want to transfer to another date other than the training you are registered for, in addition to applicable administrative fees as explained at clauses 6.4 and 6.5, you must pay the difference between the promotional tuition fee you paid and IGL standard tuition fee as announced at IGL Website https://instituteofgloballeadership.com/.
7. RESULTS AND GUARANTEES
- 7.1. IGL does not guarantee any results or make any health claims.
7.2. Although the trainings have great benefits, results are dependent on a number of factors including, but not limited to, your commitment to the training sessions, participation, and existing health conditions.
7.3. Any testimonials and examples are not intended to represent or guarantee that you will achieve the same or similar results.
7.4. IGL does not provide medical, legal, investment, or business advice. All opinions are provided for your consideration and should not be solely relied upon. It is your responsibility to obtain professional advice.
8.1. In order to experience the full benefits of the training, refrain from drinking alcohol or consuming any illegal drugs for at least 48 hours prior to the start of the training as this may affect your ability to participate. If this rule is violated, you will be asked to leave without a refund.
8.2. IGL does not claim to heal, treat, or cure any health conditions. Continue to take any prescribed medication throughout the entire duration of the course. Speak with your doctor about reducing or eliminating meditation only if appropriate.
8.3. It is your responsibility to inform IGL of any health conditions you have which may impact your ability to participate during the training. This can be done by completing and signing the IGL Confidential Health Questionnaire.
8.4. In order to gain full value from the training, you must be fit and healthy. If you have a health condition which will impact your ability to be physically active and/or interact with other students, IGL may suggest alternative methods or decline your participation during certain exercises for your safety.
8.5. To ensure your mental and emotional states are not influenced or otherwise affected by hallucinogens and other chemical substances, the consumption of alcohol or illegal drugs is not permitted at any time from the time training starts until the training completes during all training meetings.. IGL reserves the right to withdraw your attendance in accordance with clause 13 of this agreement if you breach this requirement. If you violate this rule, you will be asked to leave without a refund.
9. BUSINESS AND SELF PROMOTION
9.1. Self-promotion is not permitted on any platform hosted, operated, or utilised by IGL unless permission is obtained directly from IGL.
9.2. A platform hosted by IGL includes, but is not limited to, trainings, events, practice groups, and communication channels such as WhatsApp groups, and Facebook groups.
9.3. Self-promotional material is not permitted on any platform hosted by IGL and you must not solicit clients on any platform hosted by IGL.
9.4. Should you wish to privately offer your services to clients, this will be your sole responsibility and your business will be separate from IGL. If you wish to offer your services, this can be done by obtaining written permission from IGL.
9.5. Participation in an IGL event is not intended to, and shall not be deemed to establish, any partnership or joint venture between you and IGL.
9.6. IGL is not responsible for providing you with clients.
9.7. Any self-promotion will result in the termination of this agreement in accordance with clause 13 of this agreement.
10. REASONABLE USE OF EQUIPMENT
10.1. You acknowledge and agree that you are fully responsible for using and maintaining reliable and functional equipment such as computer, phone, microphone, camera and reliable internet connection in order to fully participate in all training sessions, exercises and processes.
10.2 You acknowledge and agree that you will participate in all training sessions, exercises and processes from a private room / office or a place where there will not be other people who can hear or see the training sessions, exercises and processes. IGL trainer will instruct you about any exceptions to this.
10.3. IGL will not be liable for any injury or loss which is caused by your negligence.
11.1. There may be occasions where part of a training will take place off-site. In those circumstances, it is your responsibility to follow the written instructions provided to you by IGL.
11.2. You will be responsible for all travel and subsistence costs as these are not included in the training fee.
11.3. You must take reasonable care to ensure your safety and security for the entire duration of the offsite activity.
11.4. Where trainings take place remotely/online then IGL has no responsibility for your safety and security.
12. FORCE MAJEURE
12.1. If, as a result of an act of God, force majeure, public emergency, restriction imposed by law, or for any other cause beyond IGL’s reasonable control, we are unable to provide services to you, IGL shall not be in breach of this agreement but shall be authorised to substitute a reasonably satisfactory date and time to provide services.
12.2. If no such time is available, the remainder of the fees due for any service(s) that have not yet been provided will be waived.
12.3. IGL shall not be liable for inability to provide services or fulfil the agreement in those circumstances.
13.1. IGL reserves the right to terminate this agreement at any point if we feel that you are being disruptive, are acting in breach of the law, or are in violation of this agreement. All fees will become payable by you upon termination of this agreement.
14.1. To participate in the training you must agree to maintain absolute confidentiality of other participants’ experiences and of IGL’s training exercises.
14.2. Confidential information refers to any data or information relating to you, whether business or personal:
14.2.1. which would reasonably be considered to be private or proprietary to you;
14.2.2. that is not generally known, and;
14.2.3. where the release of that confidential information could reasonably be expected to cause you harm.
14.2.4. IGL agrees that we will not disclose, divulge, reveal, report or use, for any purpose, any confidential information which we have obtained, except as authorised by you or as required by law. The obligations of confidentiality will apply for the duration of the training and will survive indefinitely upon termination of this agreement.
14.2.5. All written/oral information and material disclosed/provided by you to IGL under this agreement is confidential information regardless of whether it was provided before or after the date of this agreement or how it was provided to IGL.
14.2.6. Any information disclosed to you by other participants as part of the training must also remain confidential.
14.2.7. You agree that you will not photograph, video, or record any parts of or the entirety of the trainings.
Note: IGL cannot guarantee confidentiality although there are implemented controls including but not limited to technical, contractual, and people-related to protect the confidentiality, integrity, and availability of the information related to you individually. This does not affect your statutory rights.
15. PHOTOGRAPHY, FILMING, AND RECORDING
15.1. You consent to IGL using photographs and/or video recordings, including images of you, both internally and externally, for promotional purposes.
15.2. You understand that these images may be used in print and digital media formats, including print publications, website, e-marketing, posters, banners, advertising, film, social media, and teaching purposes.
15.3. You have the right to request to see a copy of the information we hold about you and to request corrections or deletions of the information.
15.4. You can ask IGL to stop using your images at any time, in which case it will not be used in future publications but may continue to appear in publications already in circulation.
15.5. Where the trainings are provided online, IGL may record parts of or the entirety of the trainings.
15.6. You consent to IGL using digital or physical devices to photograph, video, or record parts of or the entirety of the trainings.
16. GOVERNING LAW
16.1. This Agreement shall be interpreted, construed, and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
17. ENTIRE AGREEMENT
17.1. This Agreement is the entire agreement and understanding between IGL and you and supersedes any prior agreement or understanding whether oral or written relating to this Agreement.
Last Update: 7th of March 2021. Clauses 5, 6, and 10 have been updated. Transfer policy updated with requirement to inform IGL 30 calendar days prior the start date of the training or otherwise £997 fee to be paid. Clarification of the responsibility of the participant for sourcing and taking care of their own equipment and internet connection to participate in the training added.
Update: 12th of August 2021. Clauses 5.4 and 5.5 have been added to bring further clarity about refund policy and the tuition fee.
Update: 25th of May 2021. 6. Cancellations and transfers are updated to correct the meaning of the sentence explaining the cool-off period.
1.3 Brought clarity regarding, including but not limited to, managing changes, administration and delivery rights of IGL.
3.2.4 The responsibility of the undersigned individuals to review the changes to this agreement.
Update: 10th of May 2021 : 6. Cancellations and transfers are updated to explain the fees involved in the transfers of students to different classes than they were enroled in.